Frequently Asked Questions

We specialize in managing refund claims and chargeback disputes for both individuals and businesses. Whether you're dealing with a single transaction or bulk refund cases, we handle the verification, communication, and recovery process on your behalf.

Our services are available to:

• Individuals who need help recovering refunds from merchants, payment platforms, or service providers
• Businesses who want a professional team to handle multiple customer refund claims or chargebacks efficiently

Simply create an account on our platform, then fill out and submit the refund case form with the necessary transaction details. Businesses can also upload bulk cases via spreadsheet.

You'll need to provide:

The timeline varies depending on the complexity of the case and the response time from the merchant or payment provider. On average, successful refunds are processed within 2 to 10 business days after verification.

While we cannot guarantee success in every case, we maintain a high success rate and only take on valid claims. We are committed to full transparency and will always update you on the status of your case.

We operate on a transparent pricing model. Depending on your case type, we may charge a flat fee or a success-based commission. Full pricing details are provided before your case is submitted.

If a claim is denied, we'll provide you with a detailed explanation and potential next steps. In some cases, we can escalate the issue or re-negotiate based on additional evidence.